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Yes. Click the “Online Bill Pay”, located on the left side directory of this page, to setup your online account. If you have problems with validation, contact support at 800-766-2350 or firstname.lastname@example.org.
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Most residential accounts have a ¾” meter. This information is based on that. If your question concerns a commercial or a different size meter contact City Hall. $2.30 per 1000 gallons plus $8.80 base rate Sewer $1.60 per 1000 gallons plus $7.66 base rate Garbage for most residential accounts is a 105 gallon. If your question concerns a different size, contact City Hall. A special garbage pickup is an additional $21.00. Garbage $12.60 Landfill $7.20 Storm water fee $4.73.
A new charge of $5.20 per month on each account has been added according to resolution 07-36. The State will be implementing new guidelines within the next few years. Instead of being hit with a huge debt at that time, the City of Evanston is beginning its own implementation. The Federal government passed a clean water act that will require the water to be filtered before hitting the river. Some of the new implementations could be very costly.
Yes. According to Ordinance 83-39: Any person who occupies a dwelling as his/her home or principal residence and is age 65 years old or older is entitled to a water, sewer, and garbage credit. No more than one fee credit in each category shall be allowed on the same property during any year. You may apply in our office, or under "CITY FORMS". This application must be renewed annually in June.
Each year an average is taken from three of the winter months. New residencies that have not established a consumption history for all three metered months shall be charged an assumed usage of 7000 gallons per month.
Yes. We accept Visa, Master Card, and Discover in our office, over the phone,and online.
Yes, click on ONLINE BILL PAY which will link you to xpress BILL PAY where you may access information on your account.